Referrals

To make their strategies of implementing housing assistance programs targeted to people experiencing homelessness successful and efficient, PHAs must have processes for consistently receiving applications from eligible households and those processes will be strongest if based upon partnerships between PHAs and organizations that serve people experiencing homelessness.

By establishing a regular referral process, partnering organizations can help create a pipeline of qualified applicants so PHAs can effectively target assistance to homeless households without sacrificing utilization rates or lease-up times.

Otherwise PHAs, which face financial pressures to make sure their resources are utilized, may be reluctant to implement programs targeted to homeless people who are most in need of housing assistance.

Even those PHAs most committed to the mission of ending homelessness will have their efforts strengthened through community partnerships.