Collaboration, Capacity and Planning

Preventing and ending homelessness will only be possible through coordinated efforts of strong public and private organizations.

Homelessness is a complex problem with a variety of causes and manifestations. It requires comprehensive solutions that cut across multiple service systems. Strong leadership and effective collaboration, with an emphasis on strategic planning and performance management, are essential to success.

Capacity varies from community to community and resources are limited.  Progress on reducing homelessness requires that communities use data to understand needs and gaps in the local service system, develop strategies to address these gaps, invest in proven solutions, and establish targets and timelines to guide implementation.  Successful implementation occurs when there is broad support for the strategies, which is evidenced by the involvement of business and civic leadership, local public officials, the faith-based community, and mainstream systems that provide housing, human services, and health care. The federal government can lead the way by making evidence-based best practices standard operating procedure.

Collaboration is at the core of the work of USICH and its partners at all levels. The Directors of USICH reflected on collaboration in the planning and implementation of Opening Doors for our colleagues at the Office of Management and Budget in this short report. They shared their lessons learned, how the strategic planning process unfolded, and next steps in states and communities for reaching the goals of Opening Doors.

Go to Report

Below users will find information and resources related to:

  • Community Strategic Planning
  • Performance Management
  • Collecting and using data
  • Building effective coalitions
  • Developing organizational capacity
  • Public-private partnerships
  • Increasing public awareness and involvement

Additionally, users may be interested in visiting our Research and Evaluation library to learn more about solutions that are working in the field.

Additional Resources

Show Me Collaboration! How Missouri Works Together to End Homelessness

Portland, Maine, and Portland, Oregon, Making Strides to End Youth Homelessness

A Closer Look: Opening Doors, As Amended in 2015 - Spotlight on Use of Data

Opening Doors, as amended in 2015

The Connecticut Head Start-Family Shelter Partnership: Working Together to Meet the Needs of Families and Children

Coordinated Entry System to End Veteran and Chronic Homelessness in Tucson

Federal Partners Move Forward on HMIS Alignment & Integration, Announce MOU on Roles & Responsibilities

Building Blocks to Success: Community-Wide Partnerships and Commitments Drive Success in Central Florida

The New Orleans Model for Ending Veteran Homelessness

Ending Youth Homelessness in Connecticut

Mayor Rothschild Shares His Experience of Participating in the 2015 PIT Count with Labor Secretary Thomas Perez

Count Us In – A Look at Youth Counts in Seattle and Portland

Connecticut Launches 100-Day Effort to End Homelessness

Good News from San Diego: Rapid Re-Housing Helps Veteran Get Back on Track

Early Childhood and HUD Working Together to End Family Homelessness

Data Drives Results: Take Down Targets Help Communities Zero in on Ending Homelessness

Positive Outcomes for Victims of Domestic Violence and Families through Housing First Pilot Program


#NAEH15 Begins Tomorrow

Youth Homelessness and the Runaway and Homeless Youth Act

Veteran Homelessness in Virginia: The Ending of a Story Just Beginning

At White House, Mayors Strategize on Efforts to End Veteran Homelessness

Optimizing Community Efforts to End Veteran Homelessness

The President’s 2016 Budget Invests in What Works to End Homelessness

Massachusetts Launches Pay for Success Initiative to Address Chronic Homelessness

New Orleans Ends Veteran Homelessness One Year Ahead of Goal

Engaging Youth, the Next Generation Working to End Homelessness

Calling All Communities: Help End Veteran Homelessness through National Service

Our Chief Labor Is the Building of Homes

Lessons Learned from Developing Coordinated Entry Systems: Richmond and Los Angeles

The Private Sector Steps Up To End Homelessness in Massachusetts: Multi-family owners launch “New Lease”

In Utah, a History of Progress Inspires Greater Action

Youth have a Voice—We Want and Need You to Listen

National Hunger and Homelessness Awareness Week Prompts Us to Look Ahead and Take Action

2015: Making a Difference for Youth Experiencing Homelessness – A National Perspective

Ensuring Safety and Stability for Survivors of Domestic Violence

Your Reallocation Questions Answered, USICH Releases Reallocation Tool

Ending Youth Homelessness: A Call to Action Forty Years in the Making

Partnering with Landlords to End Homelessness

Stand Up and Be Counted: Better Data Collection on Youth Experiencing Homelessness through the Point-in-Time Count

Meeting the Unique Needs of Families

Building Systems to End to Homelessness: HUD’s FY 2014 Continuum of Care Program Competition

A Sea Change in Fresno’s Homelessness Crisis Response

Two Tennessee Partnerships Create Effective Solutions for Youth Experiencing Homelessness

Connect with USICH at the NAEH Conference

Schools Are a Critical Part of Solutions to End Youth Homelessness

New Orleans Mayor Mitch Landrieu Announces Ambitious Plan to End Veteran Homelessness

Successful Partnerships through Aligned Missions and Empathetic Relationships

Ensuring that Homelessness Never Follows Foster Care

Baltimore Takes Steps Forward to End Youth Homelessness

Communities Come Together to Discuss Coordinated Entry

Your Input Is Essential to the Ongoing Success of Opening Doors

How to Talk About Housing First

101,628 People Are Now in Safe and Stable Homes!

Houston Drives Down Homelessness 37% through Community Collaboration and Housing First Approach

In One Year, New Orleans Reduced Veteran Homelessness by 43%, Chronic Homelessness by 30%

Federal Partners Release Final 2014 HMIS Data Standards

The Power of Constituent Voice: The Rhode Island Homeless Bill of Rights

Starting Is the Starting Point for Coordinated Assessment

A Paradigm Shift: How Fairfax County Made Significant Gains in Ending Family Homelessness

Finding Hope, a Home, and a Future

Proving It’s Possible: How Phoenix Ended Chronic Veteran Homelessness

Partnerships and Innovation: The Role of Housing Authorities in Ending Homelessness

Wichita Police Department: Making a Difference for People Experiencing Homelessness

How Coordinated Entry is Working on Skid Row

Peer Mentors and Navigators are What We Need

Atlanta Hosts Mobile Fair to Help Veterans Find Housing

The Power of Collaboration

Emerging research indicates rapid re-housing sets up for success

Homeless Gay and Transgender Youth Count!

A Glimpse into the Realities and Solutions for Ending Youth Homelessness

Beyond the Point in Time Count: Connecting With Youth

Ending Family Homelessness: A Message to Continuum of Care & Ten-Year Plan Leaders from Barbara Poppe

What We’re Talking About: The Week at USICH - April 1-4

The NOLA 2013 PIT Count: A Reflection by Bob Pulster, USICH Regional Coordinator

Reflections on the Omaha Point in Time Count

Reflections from the Philadelphia Count: Re-dedicating to the Mission

Sustaining 100 Day Results:  Does Your Community Have the Grit to Solve Homelessness Among Veterans?

New York City PIT Count: A Reflection from Bob Pulster, USICH Regional Coordinator

HOPE: A Word on New York City’s PIT Count from Department of Homeless Services Commissioner Seth Diamond

The People Behind the Count: A PIT Count Reflection from HUD’s New Hampshire Field Office Director Greg Carson

Homelessness in Washington, DC: Congressional Hispanic Caucus Institute Fellows participate in DC’s Point-In-Time Count

Everyone Counts in Winston-Salem

Counting the Hard to Find in Las Vegas and Laughlin, Nevada

Sub-zero Snapshot:  Experiences from Chicago’s Homeless Point in Time Count

Making it Count:  Reflections on Boston’s Annual Homeless Census

All About HEARTH: A Webinar from USICH December 10 and more resources

New Department of Labor “Innovation Fund” To Test Employment and Housing Services Collaborations

How We’ve Made Progress: Valley of the Sun United Way Shares Their Journey

Homelessness, stigma, and human rights

2012 Southeast Institute on Homelessness: Building Successful Communities

What We’re Talking About: The Week at USICH - September 10-14

A New Way to Invest in Solutions: Social impact bonds and Homelessness

Chicago’s Plan 2.0 - Implementing Strategies that Work

The Power of Collaboration at Work in Los Angeles

In the Fishbowl: Community Strategic Planning Charrette in Indiana

June Council Meeting Focuses on New Framework to End Youth Homelessness

Rapid Results Boot Camp: The 100 Day Challenge

What will it take to end family homelessness?

Home For Good: Creating a New Los Angeles

USICH Releases 2015 Amendment to Opening Doors: Federal Strategic Plan to Prevent and End Homelessness

June 22, 2015                             ...

HUD Strengthens Partnerships to End Veteran Homelessness in Mid-Atlantic Region

PHILADELPHIA – U.S. Housing and Urban Development Mid-Atlantic Regional Administrator Jane C.W. Vincent...

HUD and National League of Cities announced a new Memorandum of Understanding to help fight against veteran homelessness in cities across the country.

WASHINGTON - The U.S. Department of Housing and Urban Development (HUD) and National League...

HUD Secretary, USICH Executive Director, and DC Mayor Join Advocates to Break Ground on New Housing for Homeless Veterans

HUD Secretary Julián Castro, USICH Executive Director Laura Green Zeilinger, and DC...

VA seeks nominations for Advisory Committee on Homeless Veterans members

The Department of Veterans Affairs (VA), Veterans Health Administration (VHA) Homeless Programs, is seeking nominations...

The President’s 2016 Budget: Fact Sheet on Homelessness Assistance

President Obama’s 2016 Budget demonstrates his deep commitment to ending homelessness. The Budget makes...

Opening Doors: Private Sector, Philanthropy and Faith-Based Organizations

Opening Doors: Federal Strategic Plan to Prevent and End Homelessness calls for an unprecedented level...

Opening Doors: State and Local Government Partners

Opening Doors: Federal Strategic Plan to Prevent and End Homelessness proposes a set of strategies...

Creating an Effective State Interagency Council

One page fact sheet on creating a successful State Interagency Council on Homelessness.

Toolkit: Developing a State Interagency Council on Homelessness

A toolkit for how to develop a State Interagency Council on Homelessness, which includes example...

Covering Low-Income Childless Adults in Medicaid: Experiences from Selected States

Stephen A. Somers and Allison Hamblin, Center for Health Care Strategies, James M. Verdier and...

The Health Status of New Medicaid Enrollees Under Health Reform

John Holahan, Genevieve Kenney, and Jennifer Pelletier August 2010 According to the Congressional Budget Office, the...

An Evaluation of an Initiative to Improve Coordination and Service Delivery of Homeless Services Networks

Greg A. Greenberg and Robert A. Rosenheck February 2007 In 2003, the Department of Housing and Urban...

An evaluation of an initiative to improve coordination and service delivery of homeless services networks. Preliminary Report: Draft 2.

Greg A. Greenberg 2007 In 2003, the Department of Housing and Urban Development, the Department of Health...

Outcome Measurement in Homeless Systems of Care

Wendy P. Crook, Ronald L. Mullis, Thomas A. Cornille and Ann K. Mullis November 2005 Public...

Developing Programs for Homeless Veterans: Understanding Driving Forces of Implementation

John Nakashima, Jim McGuire, Stephen Berman and William Daniels February 2004 Between 1992 and 2003, services for homeless...

Developing programs for homeless veterans: understanding driving forces in implementation

John Nakashima 2004 Between 1992 and 2003, services for homeless veterans at the Veterans Affairs Greater Los Angeles...

Closing Service System Gaps for Homeless Clients with a Dual Diagnosis: Integrated Teams and Interagency Cooperation

Robert A. Rosenheck, Sandra G. Resnick and Joseph P. Morrissey June 2003 There is great concern...

Homelessness in the US and Germany: A Cross‐National Analysis

Carolyn J. Tompsett, Paul A. Toro, Melissa Guzicki, Marc Blume, Sylvie Lombardo April 2003 A public...

Current Opportunities for Medicaid Financing

Corporation for Supportive Housing 2003 This White Paper is part of an ongoing Corporation for Supportive...

Lessons From the Evaluation of the ACCESS Program

Howard H. Goldman, Joseph P. Morrissey, Robert A. Rosenheck, Joseph Cocozza, Margaret Blasinsky, and Frances...

Integration of Service Systems for Homeless Persons With Mental Illness Through the ACCESS Program

Joseph P. Morrissey, Michael O. Calloway, Neil Thakur, Joseph Cocozza, Henry J. Steadman, Deborah Dennis ...

Service Systems Integration and Outcomes For Mentally Ill Homeless Persons

Robert A. Rosenheck, Julie Lam, Joseph P. Morrissey,  Michael O. Calloway, Marilyn Stolar, and...

Overview of the ACCESS Program

Frances Randolph, Margaret Blasinsky, Joseph P. Morrissey, Robert A. Rosenheck, Joseph Cocozza, Howard H. Goldman...

Evaluations of Continuums of Care for Homeless People: Final Report

Martha R. Burt, Dave Pollack, Abby Sosland, Kelly S. Mikelson, Elizabeth Drapa, Kristy Greenwalt, Patrick...

Expanding Service Delivery: Does it Improve Relationships among agencies serving homeless people with mental illness?

James McGuire, Robert Rosenheck and Craig Burnette January 2002 Enhancing interagency services integration has been advocated...

Expanding Service Delivery: Does it Improve Relationships among Agencies Serving Homeless People with Mental Illness?

James McGuire, Robert Rosenheck and Craig Burnette January 2002 Enhancing interagency services integration for homeless people...

Service System Integration, Access to Services, and Housing Outcomes in a Program for Homeless Persons with Severe Mental Illness

Robert Rosenheck, Joseph Morrissey, Julie Lam, Michael Calloway, Matthew Johnsen, Howard Goldman, Frances Randolph, Margaret...

Service Delivery and Community: Social Capital, Service Systems Integration, and Outcomes among Homeless Persons with Severe Mental Illness

Robert Rosenheck, Joseph Morrissey, Julie Lam, Michael Calloway, Marilyn Stolar, Matthew Johnsen, Frances Randolph, Margaret...

Homelessness: Programs and the people they serve

Martha R. Burt 1999 The National Survey of Homeless Assistance Providers and Clients (NSHAPC) was conducted...

Individual and Community-Level Variation in Intensity and Diversity of Service Utilization by Homeless Persons with Serious Mental Illness

Robert Rosenheck and Julie A. Lam October 1997 This study examines individual client- and community-level sources...

What Do You Know About Systems Integration and Homelessness?

Deborah L. Dennis, Joseph J. Cocozza, and Henry J. Steadman August 1999 Comprehensive systems of care...

Making Homelessness Programs Accountable

Dennis Culhane, David Eldridge, Robert Rosenheck and Carol Wilkins August 1999 This paper discusses how different...

Housing Characteristics and Adequacy of the Physical Care of Children: An Exploratory Analysis

Joy Swanson Ernst 2004 This study explored the relationship between housing conditions and the adequacy of...

Homelessness in the United States: Assessing Changes in Prevalence and Public Opinion, 1993–2001

Carolyn J. Tompsett, Paul A. Toro, Melissa Guzicki, Manuel Manrique and Jigna Zatakia March 2006 A...

Federal Surplus Personal Property Donation

The GSA’s Federal Acquisition Service’s Office of Personal Property Management manages...

Federal Surplus Real Property

The purpose of Title V of the McKinney-Vento Homeless Assistance Act is to provide suitable...

Collective Impact Works

Remarks delivered by Laura Green Zeilinger, USICH Executive Director, at Ballard Spahr’s National...

Breaking Ground on the John and Jill Ker Conway Residence in DC

Remarks delivered by Laura Green Zeilinger, USICH Executive Director, at the ground breaking of ...

Coordinated Assessment: Putting the Key Pieces in Place

Remarks by Eric Grumdahl at a gathering of community stakeholders focused on ending Veteran and...

Presentation -  Pre-Conference Session at NAEH 2012 Annual Conference: Maximizing the Opportunity of Interagency Councils on Homelessness

7/16/12 USICH Regional Coordinators presented this session on State Interagency Councils on Homelessness as a preconference...

Identifying & Referring Veterans Experiencing Homelessness

The Obama Administration is committed to achieving an end to homelessness among Veterans, and...

10 Strategies to End Veteran Homelessness

The goal to end Veteran homelessness is in reach and will require accelerated efforts...

Using Data to Measure Results: a Rural Community Profile

Clallam County, Washington, is located on the northernmost point of the Olympic Peninsula, three hours...

Using Data to Get Measurable Results

Too often, program managers view data collection and reporting as nothing more than an administrative...

Local and Community Strategic Planning

Preventing and ending homelessness is a national goal and requires the support of federal resources...

A Guide to Developing a State Interagency Council

The United States Interagency Council on Homelessness believes partnerships with local communities and states are...

Collaboration, Capacity and Planning

Preventing and ending homelessness will only be possible through coordinated efforts of strong public and...