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By Matthew Doherty, Kelly King Horne and Libby Boyce
All across the country, communities are developing coordinated entry systems to streamline and facilitate access to appropriate housing and services for families and individuals experiencing homelessness. In the Greater Richmond area of Virginia and in Los Angeles County, California—like in other places—efforts to bring these systems online are in full swing.
Let’s hear from Richmond and Los Angeles County, who presented at the December 2014 full Council meeting regarding their local efforts to implement coordinated assessment, their successes, their lessons learned, and the challenges that they continue to tackle.
10/31/2014 - Good News from New Orleans: Federal and Community Collaboration Helped Transform This Veteran’s Life
By DaVaughn Phillips
Mr. H. seems like a completely different person from the man I met just a few months ago. He is thriving in his own home, with a stable income to maintain his living expenses and support his family. More importantly, he has regained the strength, motivation, and courage he needed to become self-sufficient and to serve as a positive role model for his children. After three years of working in New Orleans to help people achieve permanent housing, it never ceases to amaze me how rewarding it feels to play a role in such a transformation.
by William H. Bentley and Laura Green Zeilinger
Forty years ago, the U.S. government took the bold step of making the landmark Runaway and Homeless Youth Act, or RHYA, the law of the land. RHYA is the only Federal law that highlights the need for and funds critical services for youth experiencing homelessness. In July 2014, Congress introduced the Runaway and Homeless Youth and Trafficking Prevention Act (S.2646), new legislation that, if enacted, would reauthorize and strengthen RHYA. With continued funding for street outreach, basic center and transitional living programs, RYHA provides critical services and support to runaway and homeless youth and plays an important role in the effort end youth homelessness by 2020, a goal set in Opening Doors: Federal Strategic Plan to Prevent and End Homelessness.
09/10/2014 - How Our Shelter Began Focusing on Permanent Housing, And Started Ending Homelessness for Our Clients.
When I joined the staff of Northern Virginia Family Service (NVSF) as the program manager of the SERVE Shelter in February 2010, I had many things to learn about the 60-bed facility for singles and families located in Manassas, Va., approximately 35 miles southwest of Washington, D.C. Though the beds were filled, it was evident that clients were staying for long periods of time, many up to six months or longer.
In 2012, things started to change. Our shelter went through an expansion to 92 beds, and we had the opportunity to become a Housing First Model. (It seemed fitting that a shelter should focus on housing and that its goal should be to reduce the amount of time that an individual or family experienced homelessness. However, some fairly large barriers stood in our way to implementing this model.
The 25 Cities Effort is designed to help communities intensify and integrate their local efforts to end Veteran and chronic homelessness. Fresno launched its local 25 Cities Effort in May 2014, setting a goal to house 60 high-priority individuals. Local stakeholders, however, were in for a surprise when one activity at an introductory meeting challenged everything they thought they knew about working together to connect individuals in need with housing. Here's what they learned.
At an individual level, the turmoil that comes from not having a safe place that is home is a crisis. It is a crisis that without adequate resolution gets worse. Although there are programs that provide housing and services for people, we will never have an adequate response that is at the pace and scale needed as long as it depends on people in crisis being required to navigate multiple programs in an attempt to get their needs met. Responding in a person-centered way to homelessness requires that programs are operating as a system. Making this shift is not simple, but it is being done in more and more communities throughout the country, and a systems approach is essential to achieving an end to homelessness.
Like most partnerships, one of the most critical ingredients is empathy. We have to be able to understand one another's incentives and find the common ground that aligns our work together. We shouldn’t just invite our partners to our meetings. (Who has time to attend someone else’s meetings?) We need to make “my” meetings “our” meetings. To do so, we have to work to understand what is important to our partners and create a space for honest dialogue and mutual understanding about where our efforts should support one another. We have to show that this is not only a good use of their time, but that we are focused on helping our partners succeed at their mission. And that, of course, is how together we succeed at our mission.
By Amy Sawyer, USICH Regional Coordinator
Through the 25 Cities initiative spearheaded by the U.S. Department of Veterans Affairs, communities have been invited to convene local leaders eager to build on their successes, identify new strategies, act decisively to strengthen their coordinated response systems and, in the process, end Veteran homelessness. To get started, teams of dedicated individuals are meeting for two-day-long intensive work sessions that drive a sophisticated planning process, resulting in specific action steps that will be carried out in months – not years.
Setting up a coordinated assessment system is complex and doesn’t happen magically. But don’t let that stop you. Putting coordinated assessment in place doesn’t start with the challenges. It starts when communities decide that the challenges are worth facing.
More than 20 organizations joined together to create the Skid Row Coordinated Entry System, in alignment with the Home For Good campaign in Los Angeles. The goal was to make systematic changes that would foster collaboration. For the first time, a system permanent supportive housing services for chronically homeless individuals were being examined, re-imagined, and improved.