Program Assistant

Location: This position is located in the immediate office of the U.S. Interagency Council On Homelessness (USICH) in Washington, DC.

Start Date/Duration: Immediate; Open until filled. 

Salary: USICH positions are not GS-graded. For comparison purposes only, the responsibility level, duties and salary range are similar to a GS-301-9, depending on several factors such as directly related job experience and salary history of incumbent. Position is in the Excepted Service; Schedule A appointment. This position is full-time and includes federal government benefits.

Position Reports to: The incumbent reports directly to the Director of National Initiatives, who is based in San Diego, and others, as delegated.

Interactions: External contacts, USICH staff and peers.
External clients - 25% 
Internal clients - 50%
Peers - 20%
Vendors - 5%

Education and Qualifications: Seven years or more of executive support experience. Some college or relevent education, minimum.

Description of Responsibilities: 

The incumbent provides direct support to the Director of National Initiatives, as well as other members of the geographically-dispersed National Initiatives team, as directed.

Incumbent will make decisions on scheduling, communication processes, and other general issues on behalf of the Director of National Initiatives and team as directed and given by the Director of National Initiatives or other Director-level staff.

The incumbent serves as an administrative and confidential assistant to the Director of National Initiatives (DNI), responsible for performing a wide variety of duties that require close association with and full knowledge of the DNI’s and other team members’ duties, activities, and interests. 

As a member of the Administrative Team, incumbent screens telephone calls and visitors, responds to questions of a non-policy nature and/or refers callers to appropriate person(s). 

Supports the preparation of presentations, talking points, and meeting and event materials for team, based upon priorities determined with DNI.

Performs research and analysis on a wide variety of subjects in order to provide DNI and team with various pools of up-to-date information, as directed. Research may entail contact and discussion with high-level personnel at other government agencies, state and local partners, and the homelessness services and housing industry. Recognizes situations when information must be compiled for the DNI’s and team’s use and gathers needed reference data, highlighting essential items for the DNI and team.

Helps coordinate team’s reporting processes and the development of collaborative information and materials by the team.

Supports the development of plans and materials for community visits by DNI, other members of National Initiatives team, USICH Executive Director, and other senior agency staff.

May take on special projects that require significant effort to prepare background material or to support critical meetings of direct interest to the DNI. Also independently manages projects, as assigned.

Prepares all documents relating to travel for foreign and domestic trips for National Initiatives team.

Leads and/or supports National Initiatives team internal meeting scheduling, set up, note-taking, and follow-up. Supports the DNI’s scheduling of meetings and appointments, as requested.

Assists DNI with preparation of correspondence; prepares non-technical correspondence based upon a thorough knowledge of office needs, policies and practices and routes correspondence to the appropriate person for action and follow-up as necessary.

Performs other duties, as assigned.

Factor Level Descriptions & Qualifications:

Requires knowledge of mission, strategies, goals and objectives of USICH. Ability to plan, organize, prioritize, and perform work independently with often diverse and competing priorities. High level skill in interpersonal relationships, including the ability to communicate effectively, orally, and in writing with all levels of management and staff including those outside the organization and as a part of a geographically-dispersed team. Requires organizational savvy, both internally and externally, with stakeholders. Ability to handle complex and extensive domestic and foreign travel arrangements. Ability to research and analyze data, and to prepare documents in preparation for meetings, conferences, and for other uses. Ability to oversee and manage preparation for all internal and external commitments of the National Initiatives team. Knowledge of spelling, punctuation, and business English. Knowledge of standard office record keeping. Knowledge of Microsoft Office products.

The incumbent receives direct supervision from the Director of National Initiatives and, when assigned, may work under the direction of other members of the National Initiatives team for specific projects and assignments. Work is evaluated to ensure that overall objectives have been met.

Guides include verbal instructions, style manuals, correspondence handbooks, and established office procedures, policies and regulations.

The work involves different processes and methods. The incumbent assumes standard responsibilities for prioritizing work, taking initiative to produce routine work products, as well as completion of special projects and assignments.

The purpose of the work performed by the incumbent is to carry out work processes specific to USICH. The work directly affects the accuracy and responsiveness of the National Initiatives team’s activities and affects the overall accomplishment of the Council’s mission, strategies, goals and objectives.

Personal contacts are generally with the employees of Council, member agencies, other federal, state and local entities, and the general public.

No special physical qualifications are required to perform the work. The work requires the ability to move around the office and carry light items such as office files.

The work is performed in an office setting.

How to Apply: 

Please email a cover letter which includes your availability, your resume and salary history to jobs@usich.gov. Applicant review will begin upon receipt of application materials, and position will be open until filled.

USICH is an Equal Employment Opportunity employer.

You must be a U.S. citizen to be considered for this position.

This position requires successful completion of a background check.

Males born after 12/31/59 - Selective Service Registration required.

This position requires a 1 year probationary period.

All Federal employees are required by PL 104-134 to have Federal payments made by Direct Deposit.

This is a federal government, excepted service (Schedule A) position, open to all candidates with or without prior federal government experience.

Travel and Relocation expenses are not authorized.

This announcement could be used to fill other vacancies.

Full-time position with federal government benefits. The Federal government offers a number of exceptional benefits to its employees including health benefits, life insurance, annual and sick leave, flexible spending accounts, long term care insurance, retirement and thrift savings plan, and family friendly flexibilities. To find out more, click here.

This position is nonexempt from the Fair Labor Standards Act.

This position is not in a bargaining unit.